I haven't received the verification email.

If you haven't received the verification email, we recommend following these steps:

1. Check your spam folder to see if the verification email with the code has been redirected there.
   
   
2. Make sure to add the email address no-reply@mail.bitnovo.com to your safe senders list and then try again.

If you've taken both actions and still haven't received the verification email, please send us a request through our support center from the email address you used for registration.