Does Bitnovo have access to my private key?

No, Bitnovo does not have access to your private key.

Bitnovo functions as a cryptocurrency service provider that offers you a self-custodial wallet. This is fundamental and means the following:

• You have total control: We provide you with the technology and the platform, but at no point do we have access to your cryptocurrency's private keys.
• The responsibility is yours: As a self-custodial wallet, you are solely responsible for securely storing your seed phrase (or private key). This phrase is the master key to your funds.

The security of your cryptocurrencies rests entirely with you. Therefore, it's crucial that you store your seed phrase in a very secure place and do not share it with anyone.