What information is required to redeem a coupon?

To redeem your Bitnovo Gift Card or voucher and get your cryptocurrencies, you need to meet two simple requirements, for your security and by law:

• Be Registered with Bitnovo: You must have an account created on our platform.
• Have your identity verified (KYC): It's essential that you've successfully completed our identity verification process (providing your ID document and sometimes a selfie).

Why do we ask for this?

These steps are crucial for:

• Your security: Ensuring only you can redeem your vouchers and your funds are protected.
• Regulatory compliance: Bitnovo must follow anti-money laundering (AML) and know-your-customer (KYC) laws.

Once your account is registered and verified, you'll be able to redeem your Gift Cards or vouchers without issues and enjoy your cryptocurrencies.