We’re very sorry that you have fallen victim to a scam. Cryptocurrency transactions are irreversible, so once sent and confirmed on the blockchain, funds cannot be recovered. Bitnovo does not control the blockchain nor has access to private keys, so it cannot intervene in recovering funds.
Report the scam to the authorities with all available information and contact Bitnovo’s customer support so they can take appropriate action and protect other users. Your cooperation is essential in fighting fraud in the crypto world.
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