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General

  • How should I take the KYC verification photos?
  • My identity card is expired, what can I do?
  • Can I open a company account with Bitnovo?
  • What are the tiers in identity verification and what are they for?
  • I can't access my account, what can I do?
  • Why was my KYC verification denied?
  • How should I register with Bitnovo?
  • How to verify my Bitnovo account?
  • How can I request the deletion of my data in Bitnovo?
  • How long does the KYC verification process take?
  • What countries are supported in Bitnovo?
  • Do I need to register to use Bitnovo?
  • How do I change my account password?
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