General
- How should I take the KYC verification photos?
- My identity card is expired, what can I do?
- Can I open a company account with Bitnovo?
- What are the tiers in identity verification and what are they for?
- I can't access my account, what can I do?
- Why was my KYC verification denied?
App / Wallet
- What payment methods does the Bitnovo App support?
- I want to withdraw my Euros, how long does it take to arrive?
- Do I need to register to use the wallet?
- Is it possible to change the PIN or password?
- The wallet address changes from time to time, are cryptocurrencies lost?
- Where to download the Bitnovo app?
Vouchers
- Buy Bitnovo vouchers from a trusted online retailer
- Can I group several vouchers?
- Voucher questions
- Do vouchers have an expiration date?
- Can a voucher be cancelled?
- Where to buy vouchers redeemable for cryptocurrencies?
Cryptocurrencies
- ¿What is bitcoin and how does it work?
- What is 0x (ZRX) and how does it work?
- What is Dash and how does it work?
- What is Bitcoin Cash and how does it work?
- What is Cardano y how does it work?
- What is Ethereum and how does it work?
Professional Services
- What is Bitnovo OTC and what are its requirements?
- Does the POS (TPV) also accept payments in Fiat money?
- What services does Bitnovo have for professionals?
- How do I install an ATM in my business?
- I want to accept payments in Cryptocurrencies, what options do I have?
- I want to sell cryptocurrencies, what options do I have?